Support
We're here to help!
How Can We Help You?
We're here to help you with any questions or issues you may have. Our support team is dedicated to providing you with the best possible assistance.
Whether you need help with:
- General inquiries about our apps
- Bug reports or technical issues
- Feature requests and suggestions
- Account or billing questions
What to Include in Your Request
To help us assist you faster, please include:
- A clear explanation of your issue or question
- The specific JJ Design Apps application you're using
- Your device type and operating system version
- Steps that led to the problem (if applicable)
- Any relevant screenshots
Response Time
Our support team is committed to responding to all inquiries within 1-2 business days.
For urgent matters, please include "URGENT" in your email subject line, and we'll prioritize your request.
Typical Response
1-2 Business Days
Get in Touch
Ready to reach out? Send us an email and we'll get back to you as soon as possible.